ISA601 Privacy Policy

1. About this policy

ISA601 ("we", "us", "our") respects your privacy and is committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, how we use and store it, and your rights regarding that information.

2. What information we collect

When you register for a course or contact us, we may collect: your name, email address, phone number, gender, age, and any other information you choose to provide through our registration or contact forms.

3. How we collect your information

We collect personal information directly from you when you fill out a registration form, contact form, or otherwise communicate with us through our website.

4. How we use your information

We use your personal information to: register you for the course you have signed up for; send you registration confirmations, reminders, schedule changes, course materials, and other administrative updates by SMS and/or email; respond to enquiries you submit through our contact form; and improve and administer our courses and services.

SMS and email communications from ISA601 relate to the administration of the course you have registered for. By registering, you acknowledge and agree that we may contact you by SMS and/or email for these purposes. You can unsubscribe from SMS and email communications at any time by following the instructions provided in those messages or by contacting us directly.

5. Disclosure of your information

We do not sell or rent your personal information. We may share your information with trusted third-party service providers who help us operate our courses and communications (for example, our customer relationship management platform and SMS/email delivery providers), solely for the purposes described in this policy. These providers are only permitted to use your information as needed to provide their services to us.

6. Storage and security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification, or disclosure. Your information is stored using secure, industry-standard systems.

7. Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law.

8. Your rights

You have the right to access the personal information we hold about you and to request correction of any inaccurate information. If you would like to access, correct, or ask a question about your personal information, please contact us using the details below.

9. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at admin@isa601.com.au.